Quality
We provide effective solutions to requirements:-
Our Quality Assurance Framework enables clients to purchase our expertise efficiently and effectively.
Our partnership working approach underpins our strong ethos to consistently “delight the customer”.
To achieve this strategy our emphasis is upon Quality and in our capability and abilities to offer professional and academic accreditations and qualifications.
Eliesha delivers a comprehensive quality and professional service. Towards achieving this objective we are accredited to ISO 9001 Quality Management System, ISO 27001 Information Security Management System and Investors in People. We ensure that our processes and procedures are fit for purpose and externally audited to assure compliance. The standards ensure that Eliesha strives for continuous improvement and is measured at each audit against identified ‘areas for improvement’. Eliesha’s external auditors are a nationally recognised quality assurance organisation and ensure independent review of our own services.
Towards supporting an increasingly professional public sector capability, we are an accredited centre for several awarding bodies. Hence, Eliesha is also subject to external audit and verification of results. These bodies include:
Quality Accreditations/Standards | Status | ISO 9001 Quality Management Systems
Reg. GBO1/52655 | Holder | Investor in People | Holder | ISO 27001 Information Security Management System
Reg. GBO3/60401 | Holder | Chartered Institute of Personnel & Development | Member | Chartered Management Institute
Centre No. 2301025 | Approved Centre to offer Certificate and Diploma Programmes up to Level 7 | Institute of Leadership & Management
Centre No. R27937 | Approved Centre to offer Certificate and Diploma Programmes up to Level 7 | City & Guilds
Centre No. 005099 | Approved Centre to offer NVQs | Edexcel
Centre No. 05099 | Approved Centre to offer NVQs | OCR
Centre No. 05/05099 | Approved Centre to offer NVQs | Contractors Health and Safety Accreditation Scheme (CHAS) | Approved | PRINCE2® | Approved centre to offer accredited qualifications to practitioner level | IOSH | Accredited to offer IOSH accredited training and qualifications |
(NB We are currently working towards ISO 14001:2004 - Environmental Management). Buying Solutions – Status
We are an accredited, pre-competed supplier with the Office of Government Commerce (OGC), Buying Solutions. The OGC rigorous procurement process was designed to identify and select companies that are committed to supplying value for money services and can be relied upon for high quality solutions. Its remit extends UK wide across both central Government and the wider public sector comprising central government agencies, local government, health, education, devolved administrations, emergency services, defence, utilities, and not for profit sectors. It also extends to devolved administrations and the local government, health, education, and emergency services in Scotland, Wales, and Northern Ireland. Eliesha selection as an accredited supplier in ten major areas of learning development, reflects our quality services and delivery capabilities in the market. The successful areas for Eliesha are :- • Human Resources
• Management and Leadership
• Equality and Diversity
• Customer service
• Programme and Project Management
• Communications and Marketing
• Health and Welfare
• Finance
• Security
• Information Technology |
